Vision
Satisfaction of all our customers with water and sewerage services.
Mission
Provide sustainable water and sewerage services that exceed customer needs.
Core Values
Customer focus
Integrity
Empowerment
Creativity and innovation
Teamwork
Effective communication

Nairobi Water Company

Ensuring reliability and excellence in provision of water & sewerage services in the city

Clean drinking water
Bill balance and meter reading - MajiSMS
Pay your water bill Online or via M-PESA

Nairobi Water Company customers can now check their account balances and meter readings via SMS.

Simply create a new message from your mobile phone, type in your account number/ meter account number and send it to 20557.
You will get a reply with details of your water bill/ meter reading showing the account status

 

This is a premium service, sms charge is ksh 10 above normal rates.

 

Customer number: +254 724 253 582 / 735 417024

 Or Check your balance Online Here

Keep the water flowing
Simply Pay your Bill through 

1. MPESA Pay Bill No. 530100   [Enter Acc. starting with NWC eg. NWC123456] 

or  MPESA Pay Bill No. 444400

2. Airtel Money [Enter Nairobi Water under the Nickname field]

Just Click here for instructions   

 

Also you can Generate Invoice Here

 

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