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Press Adverts & Notices

WE ARE MOVING!

THIS IS TO NOTIFY OUR ESTEEMEED CUSTOMERS THAT WE WILL BE MOVING FROM K.U. PLAZA TO CAMEO BUILDING ALONG KENYATTA AVENUE BY 31st MARCH, 2014.

FOR MORE INFOMATION CONTACT US ON Tel: 020 3988 598


6th September, 2013 

Quality Policy. 

Nairobi City Water and Sewerage Company Limited is committed to providing quality water and sewerage services that meet and exceed the needs and expectations of its customers.  It is further committed to continual improvement of its Quality Management System. 

In pursuit of this commitment, the quality objectives have been established at various functions and communicated to all employees. The objectives are being implemented, measured, monitored and shall be reviewed regularly within appropriate frameworks and quality management system requirements. - Managing Director

 

 

Rampant Vandalism

Nairobi Water Company would like to caution the publics against the rampant vandalism on the water distribution and sewer networks therefore causing challenges in service delivery.

The challenges are mainly through the following:

  • Illegal connections
  • Meter theft
  • Damage or theft of manhole covers
  • Dumping of solid waste into manholes

The public is kindly requested to report any such cases through our call centre numbers 3988598 or 5013598 or to any of our Regional offices.


 

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