Contact Us
Regional Offices
Regional Contact
Email: InfoCentral@nairobiwater.co.ke
Regional Manager: 254726848935
Customer Care: 254717356578
Customer Care: 254793459729
Technical Coordinator: 254793376056
Technical Officer – Water: 254793376045
Technical Officer – Waste Water: 254793376051
Kamukunji Zone: Moi Air Base – Bahati Sub Zone, Eastleigh Sub Zone
Makadara Zone: Buruburu Sub Zone, Harambee Sub Zone
Starehe Zone: Cbd-Landmawe Sub Zone, Enterprise Rd – South B Sub Zone
The Regional Offices are Located at Enterprise Plaza 3rd Floor, Addis Ababa Rd Off Enterprise Rd & Eastleigh Section 3, Off Juja Rd
Regional Contact
Email: InfoDagoretti@nairobiwater.co.ke
Regional Manager: 254748078304
Customer Care: 254748265795
Technical Coordinator: 254748082438
Technical Officer – Water: 254748084837
Technical Officer – Waste Water: 254759801687
Kawangware Zone: Kabiro Sub Zone, Riara Sub Zone
Kilimani-Kileleshwa Zone: Hurlingham Sub Zone, Riverside Sub Zone
Waithaka Zone: Ngando Sub Zone, Uthiru Sub Zone
The Regional Offices are Located at NCWSC Uthiru Reservoir, Off Naivasha Rd, Near Uthiru Shopping Center
Regional Contact
Email: info@nairobiwater.co.ke
Regional Manager: 254796007528
Customer Care: 254705134621
Customer Care: 254769305576
Customer Care: 254758713143
Technical Coordinator: 254712672369
Technical Officer – Water: 254717399347
Technical Officer – Sewer: 254717399349
Nairobi East Zone: Central Sub Zone, Kasarani Sub Zone, Lower Embakasi Sub Zone, Roysambu Sub Zone, Upper Embakasi Sub Zone
Nairobi West Zone: Dagoretti Sub Zone, Langata Sub Zone, Westlands Sub Zone
The Regional Offices are Located at National Water Plaza, 2nd Floor, Dunga Rd Industrial Area
Regional Contact
Email: InfoKasarani@nairobiwater.co.ke
Regional Manager: 254726848955
Customer Care: 254700385023
Customer Care: 254707720163
Customer Care: 254700385023
Technical Officer – Water: 254793376054
Dandora Zone: Kinyago Sub Zone, Ngumba Sub Zone
Githurai- Clay City Zone: Clay City Sub Zone, Githurai Sub Zone
Hunters -Mwiki Zone: Hunters Sub Zone, Mwiki Sub Zone
Njiru Ruai Zone: Njiru Sub Zone, Ruai Sub Zone
The Regional Offices are Located at Kariobangi Treatment Works; Kamunde Rd Off Outering Rd
Regional Contact
Email: InfoLangata@nairobiwater.co.ke
Regional Manager: 254726848915
Customer Care: 254740049499
Customer Care: 254700385126
Technical Coordinator: 254793376042
Technical Officer – Water: 254793376055
Technical Officer – Waste Water: 254793376049
Karen Langata Zone: Karen Sub Zone, Otiende-Langata Sub Zone
South C- Nairobi West Zone: Nairobi West-Langata Sub Zone, South C-Mombasa Rd Sub Zone
Woodley-Upperhill Zone: Upperhill Sub Zone, Woodley Sub Zone
The Regional Offices are Located at Joseph Kang’ethe Rd, Kinoo Rd In Woodley Estate
Regional Contact
Email: InfoLowerEmbakasi@nairobiwater.co.ke
Customer Care Hotline: +254724253582
Technical Coordinator: 254793376039
Imara Daima Zone: Donholm Sub Zone, Pipeline Sub Zone
Nyayo Zone: Fedha Sub Zone, Juakali Sub Zone
Umoja Zone: Umoja 1 And 2 Sub Zone, Umoja Innercore-Tena Sub Zone
The Regional Offices are Located at Shujaa Mall-Wing B, Kayole, Along Spine Rd
Regional Contact
Email: InfoRoysambu@nairobiwater.co.ke
Regional Manager: 254726848919
Customer Care: 254712453283
Technical Coordinator: 254793376046
Technical Officer – Water: 254793376047
Technical Officer – Waste Water: 254793376053
Kiambu Road – Roysambu Zone: Marurui Njathaini Sub Zone, Ridgeways -Mirema Sub Zone
Ruaraka-Mathare Zone: Babadogo – Mathare Sub Zone, Pangani – Huruma Sub Zone
Zimmerman-Kahawa West Zone: Kahawa West-Kamae Sub Zone, Zimmerman-Githurai 44 Sub Zone
The Regional Offices are Located at Showbe Plaza, Off Murang’a Road, Pangani
Regional Contact
Email: InfoUpperEmbakasi@nairobiwater.co.ke
Regional Manager: 254726848953
Customer Care: 254725120022
Technical Coordinator: 254793376041
Technical Officer – Waste Water: 254793376048
Kariobangi South-Mowlem Zone: Kariobangi South Sub Zone, Mowlem Sub Zone
Kayole Zone: Jacaranda Sub Zone, Patanisho Sub Zone
Komarock-Nasra Zone: Komarock Sub Zone, Nasra Sub Zone
Utawala Zone: Matopeni Sub Zone, Mihango Sub Zone
The Regional Offices are Located at Shujaa Mall-Wing A, Kayole, Along Spine Rd
Regional Contact
Email: InfoWestlands@nairobiwater.co.ke
Regional Manager: 254726848972
Customer Care: 254704493094
Technical Coordinator: 254793376043
Technical Officer – Water: 254793376050
Technical Officer – Waste Water: 254793376044
Karura Zone: Muthaiga Sub Zone, Ngara Sub Zone
Kitusuru Zone: Spring Valley Sub Zone, Waiyaki Way Sub Zone
Parklands Zone: Brookside Sub Zone, Highridge Sub Zone
The Regional Offices are Located at Parklands Plaza, 2nd Floor Along Chiromo Lane, Westlands