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Residents simply swipe smart cards which they load with money at the water kiosk, top up using the mobile handsets and pay for the amount of water that one wants to fetch. There is no limit to the amount of cash that one can top up. The water ATM dispenser will also stop cases spread of waterborne diseases occasioned by contaminated water sold by water vendors.
The water ATM initiative gives the slum dwellers reliable access to water all the time and cushions them from cartels that have for long exploited them by selling water at Ksh. 20-50 for 20-litre jerrican.
This technology is aimed at helping NCWSC to design water service provision to match consumer behavior as well as identifying quantities of Non-Revenue Water (NRW) for immediate reduction. The technology will also ensure fixed tariff-payment either through mobile payment or with digital money transfer.
The partnership initiative model for water supply management ensures: