How to Pay Your Bill
How to Pay Your Bill
Access our water services from anywhere by dialling *260# on your mobile phone.
Customers who would like to pay their bills through personal cheques/credit/debit cards can do so at the CBD office, along Kenyatta Avenue. We further advices customers not to pay bills through our staff.
Make payment through our partners:
How pay your bill through mobile money
Click the relevant mobile money partner below to get instructions on how to pay.
MPESA
AIRTEL MONEY
MPESA
Go to the M-PESA Menu
Select ‘Pay Bill’
Enter the Business Number: 444400
Enter your bill Account Number
Enter the amount you wish to pay
Key in your M-PESA PIN
Confirm that your entries are correct then press OK
AIRTEL MONEY
- Select Airtel Money on your menu
Select Make Payments
Select Paybill
Select Nairobi Water
Enter the amount you want to pay in KES
Enter your PIN
Under reference, enter your Nairobi Water Account number