COVID-19 Information
COVID-19 Information
We are committed to keeping you safe and healthy.
Don't let strangers onto your premises!
You’ll likely see us around your community area conducting scheduled maintenance, carrying out repairs or even reading your meters. Your security matters to us, request for Staff ID and verify by dialing *888#, select Tambua and enter the Staff ID. All staff are required to be wearing masks and maintain social distance when going about their meter reading duties.
Got some questions you need us to answer?
Visit our ‘Frequently Asked Questions (FAQs) page
Equitable Distribution of Water
Different parts of Nairobi receive water on different days. Find out which days you receive water to keep your household healthy.
Don't let strangers onto your premises!
You’ll likely see us around your community conducting scheduled maintenance, carrying out repairs or even reading your meters. When we’re on duty, we always have our staff ID.
Got some questions you need us to answer?
Visit our ‘Frequently Asked Questions (FAQs) page
Equitable Distribution on Water
Different parts of Nairobi receive water on different days. Find out which days you receive water to keep your household healthy.