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Tariff guide

Under the powers granted under sections 73 (1) and 73 (4) of the Water Act 2002 Read more

 

 

Pay points

You can now pay at ease at any of the listed pay points Read more

 

Water saving tips

Check regularly for unseen water leaks. To detect a potential leak ">Read more

Nairobi City Water & Sewerage Company partnered with the Ministry of Water & Sanitation to sensitize school children on Non- Revenue Water at the just concluded Nairobi International Trade ...

Nairobi County Governor Mike Sonko visited the Company’s stand in the just concluded Nairobi International Trade Fair (NITF) where he was taken through the products and services offered.

The Company recently entered into a memorandum of Understanding with Tongji University with the goal of enhancing cooperation in water supply and sewage treatment and share technology to improve wa...

NCWSC in collaboration with Water & Sanitation for Urban Poor (WSUP) recently launched Kibera Zone Three Offices. The launch is part of a wider plan to improve service delivery to low income ar...

The Nairobi City Water & Sewerage Company Ltd is a wholly owned subsidiary of the County Government of Nairobi.The Company is a Water Service Provider licensed by Athi Water Services Board and ...

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Regional offices

Regional Personnel in Charge

  • Regional Manager 0726848935
  • Customer Care Hotline 0717356578
  • Technical Coordinator 0700332313
  • Technical Officer Sewer 0700332314
  • Officer Water 0700332326
Region zones
  • Zone 1 – Upperhill, CBD, Ngara
  • Zone 2 – South C and surrounding estates – Madaraka Akila 1,2 , entire Mugoya Estate
  • Zone 3 - Industrial Area (Enterprie rd upto Likoni Rd), Nairobi west, Balozi, plainsview, South B, Diamond Park
The Regional Offices are located at Enterprise Plaza 3rd floor, Addis Ababa Rd Off Enterprise Rd

Regional Personnel in Charge
  • Regional Manager 0726848953
  • Customer Care Hotline 0725120022
  • Technical Coordinator 0700332265
  • Technical Officer Sewer 0700332273
  • Officer Water 0700332272
Region zones
  • Zone 1:Kayole
  • Zone 2:Komarock
  • Zone 3:Umoja
  • Zone 4:Industrial area
  • Zone 5:Embakasi
  • Zone 6:Donholm
The Regional Offices are located in Kayole, along Spine Rd

Regional Personnel in Charge
  • Regional Manager 0726848919
  • Customer Care Hotline 0712453283
  • Technical Coordinator 0700332293
  • Technical Officer Sewer 0700332305
  • Officer Water 0700332295
The Regional Offices are located off Murang'a Road, in Pangani at Showbe Plaza

Regional Personnel in Charge
  • Regional Manager 0726848955
  • Customer Care Hotline 0715212335
  • Technical Coordinator 0735880776
  • Technical Officer Sewer 0735880741
  • Officer Water 0735880919
Region zones
  • Zone 1:Kangundo road
  • Zone 2:Babadogo/Dandora
  • Zone 3:Jogoo Road
  • Zone 4:Buruburu
  • Zone 5:Eastleigh
The Regional Offices are located off Juja Rd Eastleigh section 3

Regional Personnel in Charge
  • Regional Manager 0726848915
  • Technical Coordinator 0700332328
  • Technical Officer Sewer 0700332346
Region zones
  • Zone 1:kilimani, Kileleswa , Lavington,Harlingham , Riverside,Ngong road
  • Zone 2:Kibera , Highrise,Ngumo Woodlay,Jamuhuri,Golfcourse,Magiwa,Highview.
  • Zone 3:karen ,Lanagata
The offices are located off Joseph Kang'ethe Rd, Kinoo Rd in Woodley Estate

Regional Personnel in Charge
  • Regional Manager 0726848972
  • Customer Care Hotline 0715212335
  • Technical Coordinator 0735880776
  • Technical Officer Sewer 0735880741
  • Officer Water 0735880919
Region zones
  • Zone 1:Parklands/Westlands
  • Zone 2:Spring Valley/Kangemi/Rhapta Rd/Gigiri/Kyuna/Loresho/Ruaka/Uthiru
  • Zone 3:Lavington/Kawangware/Dagoretti/Kinoo
The offices are located in off Waiyaki Way, along Chiromo lane

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our featured projects

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AQTAP WATER DISPENSER

Nairobi City Water and Sewerage Company limited (NCWSC) and Grundfos Lifelink (GLL) ,

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NCWSC PARTNERS WITH JKUAT

The Company recently launched a siltation assessment project at Ruiriu dam in collaboration with Jomo Kenyatta University of Agriculture (JKUAT).

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Brief on the informal Settlements

A large population of Nairobi’s residents live in informal set- tlements , that is about 60% in sub-standard living conditions,

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