Skip to content
Nairobi Water Icon
Nairobi City Water and Sewerage Company
  • Home
  • About
    • Who we are
    • The Team
      • Governance
      • Management
      • Work With Us
        • Vacancies/Careers
        • Tenders
  • Our Work
    • Reservoirs/Dams
    • Water Treatment
    • Waste Water Treatment
    • Projects
    • Corporate Social Responsibility
  • Customer Service
    • Self Care Portal
    • Water/sewer Application Information
    • Water Tariffs
    • Notices
      • Public Notices
      • Interruption Notices
    • Know your Supply Day
    • Know Your Region
    • Customer Service Charter
    • FAQ’S
  • Our Partners
    • Key Sector Players
  • Media Centre
    • News and Events
    • Press Releases and Speeches
    • Publications
    • Gallery
    • Media Contacts
  • Contact
  • COVID-19
  • Search

Quick links

Apply for New Connection
How To Pay
Know Your Region
Know Your Supply Day
Approved Tariff

WATER / SEWER APPLICATION

Instructions on how to apply

TARIFF GUIDE

Get familiar with our tariffs

INTERRUPTION NOTICES

Read our latest notices

TENDERS

View our latest tenders

Pay your water bills with any of our partners

hfc_no_bg1
gtb_no_bg1
stanbic_no_bg1
kcb_no_bg1
family_no_bg2
im_no_bg1
Nairobi Water Sidian Bank Partner
Nairobi Water Mpesa
Nairobi Water NCBA logo
Nairobi Water Airtel
Nairobi Water Diamond Trust Bank
Nairobi water absa partner
Nairobi Water Cooperative Bank partner
NBK_LOGO
Tariff Guide
Interruption Notices
Application Instructions (Water & Sewer)
Tenders

Subscribe To Our Newsletter

Loading

CUSTOMER SERVICE

  • Pay Points
  • New Water Connections
  • FAQs
  • Customer Charter

QUICK LINKS

  • Work with Us
  • Contact Us
  • Tenders
  • News Watch
  • Interruption Notices
  • Staff Mail

Contact Us

  • +254703080598
  • +254703080000
  • Hotline : +254724253582
  • Ethics and Integrity Hotline: +254700332355
  • info@Nairobiwater.co.ke
  • legal.info@Nairobiwater.co.ke
  • Kampala Rd, Off Enterprise Road Nairobi Kenya
  • Mon.-Fri : 8.00 a.m. - 5.00 p.m.
  • Call Center

Working hours:
Daily : 7.30 a.m. – 9.30 p.m.

  • +254702206418
  • +254702206328
  • +254702206459
  • +254702205964

Subscribe To Our Newsletter

Loading

CUSTOMER SERVICE

  • Pay Points
  • New Water Connections
  • FAQs
  • Customer Charter

QUICK LINKS

  • Work with Us
  • Contact Us
  • Tenders
  • News Watch
  • Interruption Notices
  • Staff Mail

Contact Us

  • +254703080598
  • Hotline: +254724253582
  • info@Nairobiwater.co.ke
  • Kampala Rd, Off Enterprise Road Nairobi Kenya
  • Mon.-Fri : 8.00 a.m - 5.00 p.m
  • Call Center

Working hours:
Mon – Fri: 7.30 a.m – 9.30 p.m

  • +254702206418
  • +254702206328
  • +254702206459
  • +254702205964

Subscribe To Our Newsletter

Loading

CUSTOMER SERVICE

  • Pay Points
  • New Water Connections
  • FAQs
  • Customer Charter

QUICK LINKS

  • Work with Us
  • Contact Us
  • Tenders
  • News Watch
  • Interruption Notices
  • Staff Mail

Contact Us

  • Call
  • Email
  • Locations

Working Hours:

Mon – Fri: 8.00 a.m – 5.00 p.m

Call center

Working hours:

Mon – Fri: 7.30 a.m – 9.30 p.m

+254702206418

+254702206328

+254702206459

+254702205964

Facebook Twitter Youtube
  • Privacy Policy

© 2026 Nairobi City Water and Sewerage Company

© 2026 Nairobi City Water and Sewerage Company

  • Privacy Policy
Facebook Twitter Youtube Envelope