To be a world class provider of water and sewerage services
Provide reliable quality water and sewerage services in an environmentally friendly manner that delights customers within Nairobi City County
Core Values
Team work
Customer Focus
Creativity and innovation

Nairobi Water Company

Ensuring reliability and excellence in provision of water & sewerage services in the city

Clean drinking water
Bill balance and meter reading - MajiSMS
Pay your water bill Online or via M-PESA

Nairobi Water Company customers can now check their account balances and meter readings via SMS.

Simply create a new message from your mobile phone, type in your account number/ meter account number and send it to 20557.
You will get a reply with details of your water bill/ meter reading showing the account status


This is a premium service, sms charge is ksh 10 above normal rates.


Customer number: +254 724 253 582 / 735 417024

 Or Check your balance Online Here

Keep the water flowing
Simply Pay your Bill through 

1. MPESA Pay Bill No. 530100   [Enter Acc. starting with NWC eg. NWC123456] 

or  MPESA Pay Bill No. 444400

2. Airtel Money [Enter Nairobi Water under the Nickname field]

Just Click here for instructions   


Also you can Generate Invoice Here


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